Frequently Asked Questions 

1. What services does AMEÎ Janitorial & Custodial offer?

AMEÎ provides professional commercial cleaning services including office cleaning, post-construction cleanup, window washing, and more. Services are tailored to the specific needs of each facility.

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2. What areas do you serve?

We currently serve multiple locations across the U.S., including:
    •    Dover, Delaware
    •    Los Angeles, California
    •    Dallas, Austin & San Antonio, Texas
    •    Oklahoma
    •    North Carolina

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3. How can I book a cleaning service?

You can schedule a service clicking on "services" on the navegation menu, call us at (302) 730‑2077, or send us an email at CustomerCare@amei.app. Our team will help you customize a cleaning plan that fits your needs.

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4. How much does it cost?

Pricing depends on the size and type of the space, as well as the frequency of cleaning. For example:
    •    $149 for 2 hours of porter service
    •    $279 for offices between 1,000–5,000 ft²
    •    Custom quotes available for larger facilities or ongoing contracts

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5. Do you use eco-friendly cleaning products?

Yes. We prioritize the use of environmentally friendly and safe cleaning products whenever possible, ensuring a healthier environment for your team and clients.

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6. Can I reschedule or cancel my service?

Absolutely. You can reschedule or cancel by contacting our customer service team. We recommend notifying us at least 24 hours in advance.

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7. Is your team trained and insured?

Yes. All our cleaning professionals are thoroughly trained, background-checked, and fully insured to provide safe, high-quality service.

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8. What makes Amei different?

We combine technology with personalized service. Our 4-step process—Initial Assessment, Tailored Cleaning Plan, Execution, and Quality Control—ensures consistent results and client satisfaction.